digitalBard.co: Responsible Strategic Advisory
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Legal Terms of Service

Our commitment to working together with integrity.

Legal documents don’t have to be intimidating. Here’s what these Terms of Service mean, in plain English:

  • We’re partners in your success – we don’t sell you platforms
  • We’ll be honest about what we can and can’t do – no overpromising
  • You own your business and your decisions – we provide guidance, you choose
  • If something goes wrong, we’ll work it out together – like adults

How we work

What we promise you

  • 25+ years of real-world digital transformation experience
  • Honest assessment of your situation, even if it means less work for us
  • Practical solutions that work in the real world, not just on paper
  • Your business information stays confidential – always
  • We’ll never share your strategies or challenges with competitors
  • Case studies and examples will always be anonymized
  • Plain English explanations – no unnecessary jargon
  • Regular updates on progress and any challenges
  • Responsive communication – we’ll get back to you promptly

We Co-create your AI Strategy

What We Need From You:

  • Share the real challenges, not just what you think we want to hear
  • Let us know if something isn’t working or doesn’t make sense
  • Provide feedback so we can adjust our approach
  • Engage in the process – transformation requires your involvement
  • Make time for scheduled meetings and check-ins<
  • Implement recommendations – we can guide, but you have to act
  • Respect and Professionalism
  • Treat our team with the same respect we show yours
  • Pay invoices on time as agreed
  • Give reasonable notice if you need to change or cancel
  • Treat our team with the same respect we show yours
  • Pay invoices on time as agreed
  • Give reasonable notice if you need to change or cancel

Scoping our engagement

Our work

  • AI strategy development and implementation guidance
  • Digital transformation planning and execution support
  • Organizational change management and governance
  • Training and capability building
  • Build or maintain software systems (we help you choose and manage vendors)
  • Make business decisions for you (we provide guidance, you decide)
  • Guarantee specific business outcomes (too many variables outside our control)
  • Provide legal, financial, or regulatory compliance advice

The AI Momentum Navigator and any other diagnostic tools on this site are provided for informational purposes only. Results reflect the information you choose to provide and are designed to help you think through your situation — they are not professional consultation, strategic advice, or a formal organizational assessment.

Completing a self-service tool does not create a client relationship with digitalBard. A client relationship begins only when both parties have agreed to a formal engagement in writing.

Financial information

Payment & Cancellation

  • Invoices are due within 30 days of receipt
  • Late payments may result in suspension of services
  • All fees are in US dollars unless otherwise specified
  • Either party can terminate with 30 days’ written notice
  • You’ll be billed for work completed through the termination date
  • We’ll provide a final summary of recommendations and next steps

Your proprietary content

Intellectual Property

Any information, materials, data, strategies, or content you bring to our engagement remains yours. This includes anything you share with us during the course of our work together — your business plans, organizational data, existing processes, and any materials you provide for context or reference. We use your information solely to serve you. We do not claim ownership over any of it.

The methodologies, frameworks, tools, approaches, and intellectual processes we use to do our work are ours. These were developed independently of any client engagement and remain the property of digitalBard, regardless of how they are applied during our work together.

Completing an engagement with us does not transfer ownership of our underlying methods to you.

Deliverables created specifically for your engagement — such as strategy documents, assessments, roadmaps, and recommendations — are yours to use once your account is paid in full. We retain the right to reference the nature of our work together in general terms for business development purposes, but will never disclose your confidential information or identifying details without your written consent. Any case study or public reference will be anonymized.

Both parties agree to keep each other’s confidential information private. For you, that means your business strategies, organizational challenges, and data. For us, that means our proprietary tools and client-specific materials. This obligation survives the end of our engagement.

Some of our work may involve the use of artificial intelligence tools to research, analyze, or draft materials. We take responsibility for reviewing and standing behind all deliverables we provide, regardless of the tools used to produce them. We do not input your confidential information into public AI systems.

This section is governed by the laws of the State of Maryland, including the Maryland Uniform Trade Secrets Act (Md. Code, Com. Law §11-1201 et seq.) where applicable.

Problem Resolution

If Something Goes Wrong

We believe most problems can be solved through honest conversation. Here’s our approach:

  • Contact us directly to discuss the issue
  • We’ll work together to understand what went wrong
  • We’ll propose a solution that works for both parties

If we can’t resolve it directly, we’ll use a neutral mediator to help us find a solution.

Only as a last resort, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Important: Please Read This Section

Limitations and Disclaimers

While we’re confident in our expertise, business transformation involves many variables outside our control. These Terms of Service outline how we’ll operate. Last Updated: April 8, 2025

What we can control:

  • The quality of our analysis and recommendations
  • Our responsiveness and professionalism
  • The accuracy of the information we provide

What we don’t (and can’t) control:

  • How well you implement our recommendations
  • Market conditions, regulatory changes, or economic factors
  • Your team’s adoption of new processes or technologies
  • Third-party vendor performance or technology failures
  • The accuracy or applicability of self-service tool results to your specific situation — results are general guidance based on your inputs, not a substitute for direct consultation.

Governing Law

These terms are governed by the laws of the State of Maryland, without regard to conflict of law principles

More information

Questions About These Terms of Service?

We’re happy to explain anything that’s not clear. Get in touch →

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